Legal
Privacy Policy
Last updated: May 10, 2026
Information we collect
We collect account details, order information, device and security signals, customer support messages, and payment status data needed to deliver digital top-ups and protect the service.
How we use information
We use this information to process orders, prevent fraud, provide customer support, improve site reliability, maintain legal records, and measure product and checkout quality when analytics consent is granted.
Payments and delivery
Payment card and wallet details are handled by payment providers. VGame stores order, payment status, reconciliation, and support records, but does not store full card numbers.
Retention and choices
We keep records only as long as needed for operations, tax, compliance, dispute handling, and security. You can manage optional analytics from the cookies page and contact support for account or privacy requests.
Questions about this document can be raised through VGame live chat or support channels.